Shipping policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy below. If you have any questions, feel free to contact our support team.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify customers via email if there is a significant delay.

Shipping Time

Once an order has shipped, delivery typically takes 7–12 business days, whether shipping domestically or internationally. Shipping times are estimates and are not guaranteed — delays may occasionally occur due to customs processing, carrier delays, weather, or other factors outside our control.

Total estimated time from order to delivery: 8–14 business days.

Shipping Rates

Shipping charges for an order are calculated and displayed at checkout.

Order Tracking

Once an order ships, customers will receive a confirmation email with a tracking number to monitor delivery status.

Customs, Duties, and Taxes

We are not responsible for any customs fees, import duties, or taxes that may be applied to international orders. These charges are the responsibility of the customer and are determined by the destination country's customs authority.

Delayed or Missing Orders

If an order has not arrived within the estimated delivery window, please contact our support team with the order number so we can investigate the issue with the carrier.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If an error is noticed after placing an order, contact us immediately and we will do our best to update it before dispatch.

Contact Us

If you have any questions about our shipping policy, please reach out to our support team.